To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. You may submit receipts via Email Us on. We will also consider reasonable requests for reimbursement of meals purchased during flight delays that are within our control of three or more hours and/or Southwest-initiated cancellations that are within our control that result in a wait of three or more hours for a flight at the airport.
mechanical problems, aircraft swap) that resulted in an overnight stay away from home, we will consider reasonable requests for reimbursement of meals, hotel stays, and ground transportation to/from the hotel. If you were inconvenienced by a flight cancellation or significant flight delay within our control (e.g. Flight credit: Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as Transferable Flight Credit.If the reservation is canceled after 24 hours, the Southwest gift card or Southwest LUV Voucher will be refunded as a flight credit. Southwest ® gift card or Southwest LUV Vouchers ®: If the reservation is canceled within 24 hours of booking, please contact us.Any taxes/fees not paid for using points can either be refunded as a method-of-payment refund or a flight credit to be used toward a future flight. Points: Points will go back to the Rapid Rewards® account used to book the flight.Refer to the International Travel page for refund policy information when local currency is used for an international flight. Cash: Refunds will be issued by check no later than 20 business days from the date of the request for domestic travel.Credit card: Refunds will be processed to the same account no later than seven business days from the date we receive the request.Method-of-payment refunds will generally be made in the same form as the original payment:
0 kommentar(er)
